Frequently Asked Question
Have questions? We’ve got answers! Below are some of the most commonly asked questions about our products, shipping, returns, and more. If you can’t find what you’re looking for, feel free to contact our support team.
1. What kind of products do you sell on MedhaMinds.com?
We offer a curated collection of educational and entertaining kids’ books, toys, puzzles, activity kits, and other early development tools that are fun, safe, and child-friendly.
2. Are your products suitable for all age groups?
Each product is clearly labeled with the recommended age group. We primarily focus on children between the ages of 0 to 14 years.
3. How can I place an order?
You can easily browse products on our website, add them to your cart, and complete the checkout process using a secure payment method.
4. Do I need an account to place an order?
No, you can checkout as a guest. However, we recommend creating an account to track your orders, manage addresses, and receive special offers.
Other FAQs
We accept UPI, credit/debit cards, net banking, and various digital wallets. All payments are securely processed.
Orders are usually processed within 2–3 working days. Delivery times vary depending on your location — from 3 to 12 working days within India. Please refer to our Shipping Policy for detailed timelines
Orders once placed cannot be modified. However, if your order hasn’t been shipped yet, you may contact us immediately to request cancellation.
We only accept returns or offer replacements if the product is damaged or incorrect. Customers must raise a request within 2 days of delivery, with photo and video proof. Read our full Return & Refund Policy for details.
Yes, we do! We ship to select international locations. Shipping charges and delivery timelines vary by destination and will be shown during checkout.
Yes! We offer free shipping on all orders above ₹1199 within India. For orders below ₹1199, a flat ₹99 or based on location shipping fee applies.
Absolutely. Once your order is dispatched, you’ll receive a tracking link via email and WhatsApp (if applicable) to monitor your shipment.
You can reach us via:
MedhaMinds.com
Email: medhamindskids@gmail.com
Address: Jhandutta, District Bilaspur Himachal Pradesh (174031)
Business Hours: Mon–Sat, 10 AM – 6 PM IST
